Contact The Extra Mile Team

Working hours: 9am to 6pm every day. During our working hours, we are usually replying within 1h and 2h after receiving your email. If you need faster assistance or replies, please call our hotline right away.

Public Holidays: we respect the Vietnamese Legal Public Holidays for reference.

Meet Our Professional Team

Renzo

CEO

Our founder and director, Renzo single handedly grew The Extra Mile for its first 3 years before staring outsourcing, creating a network and finally making up the team that runs the business today.

For requests about big bikes, motorbike tours and road trips, you may email him at renzo@theextramile.co

Thien

Manager

Thien joined us in mid-2023, ready to apply an important multinational experience for the betterment of The Extra Mile. With related previous experience such as with Givi Vietnam for example, he is in charge of taking us to the next level.

Do you have management concerns? You may send them to: thien@theextramile.co

Lan

Admin

Lan is The Extra Mile’s First Lady and our main administrator. With a passion for motorbikes and with a lot of enthusiasm, Lan provides great customer care. Lan joined the company only in 2022 and achieved an amazing performance taking the company to the next level.

For city-rental requests and motorbike purchases, you may email me at admin@theextramile.co

Thành

Operations Staff

Thanh joined us in late 2019 to run the daily operations with her fast thinking and street-smart mentality. Thanh will quickly solve any issues our customers may have, quickly and effectively.