Contact The Extra Mile Team

Working hours: 9am to 6pm every day. 

Reactivity:  Replying within 1h or 2h after receiving your request is a standard we do our best to respect. For quicker replies, please call our hotline right away. Otherwise, expect an answer in 24h max and during our opening hours.

Public Holidays: we respect the Vietnamese Legal Public Holidays for reference.

Renzo

Renzo

CEO

Our founder and director, Renzo single handedly grew The Extra Mile for its first 3 years before staring outsourcing, creating a network and finally making up the team that runs the business today.

For requests about big bikes, motorbike tours and road trips, you may email him at renzo@theextramile.co

Lan

Lan

Admin

Lan is The Extra Mile’s First Lady and our main administrator. With a passion for motorbikes and with a lot of enthusiasm, Lan provides great customer care. Lan joined the company only in 2022 and achieved an amazing performance taking the company to the next level.

For city-rental requests and motorbike purchases, you may email me at admin@theextramile.co

Thành

Thành

Operations

Thanh joined us in late 2019 to run the daily operations with her fast thinking and street-smart mentality. Thanh will quickly solve any issues our customers may have, quickly and effectively.