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What should I do if I lose a parking ticket?

The security will have a process to authorize the bike pick up, usually the verification of ownership documents and an ID. It is possible that you may need to reach out to us for confirmation of ownership.

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Delivery is free for Thu Duc City (D2, D9 and Thu Duc), Binh Thanh, D1, D3, Phu Nhuan, D4, D7 Tan Binh, D5, D10 and D11. For other areas, please read our FAQ here
Important: you might want to give the following details: the motorbike model, the rental duration and dates and if it is for the city or a road-trip. For other services, please specify your situation so we can provide a satisfying answer.